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Modern Kitchen

Tenants 

When you’re not ready to settle down, or not yet ready to invest, renting is the way to go.

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Chrissling Properties is a trusted resource for rentals whether they be Long Term, Short Term or even Vacation Rentals. We provide comprehensive tenancy services offering selected flats and houses in Edinburgh and the surrounding areas, which are suited to all budgets and accommodation requirements.

 

Renting your next home has never been easier — 

At Chrissling Properties we believe that renting a property should be easy and completely stress free.  This is why our highly trained property professionals will guide you through the whole process ensuring we find you the perfect property.

RAA (Referencing, Application and Appointment)

Our referencing and application process is designed to be straight forward and our team will be with you every step of the way.  

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We do carry out appropriate referencing and background/credit checks on all our tenants to ensure they are suitable and reliable. 

We aim to secure a viewing appointment at a time that suits you. A fully qualified property professional will accompany you and will have detailed knowledge of the property including the council tax band, estimated energy prices, school catchment areas, local transport and nearby amenities.  

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Update: Due to Covid 19 we are offering video viewings and will have limited private viewings. Please kindly wear a face mask when viewing privately and be mindful of social distancing measures.

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Health and Safety Regulations

Our mission is simple we want you to feel secure in your home and your health and safety is our utmost importance. 

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Gas safety certs, Electrical safety certs, Legionnaires and Energy Performance Certs will be given to signed tenants prior to moving in.

For this reason, every property we bring to the market will meet current guidelines on Health and Safety Regulations.  Gas and electrical appliances will be checked annually to make sure they are safe to use, smoke detectors and heat alarms will be installed and maintained as appropriate.

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Scottish Government and Legislations 

We are always keeping our team up to date with new guidelines, new legislations and the current leasing legal documentation required by The Scottish Government. 

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Our professional approach means that our tenants know clearly where they stand and we find our tenants come back to us again and again, because they know we are reliable and trust-worthy.

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Coronavirus (COVID-19): advice for private tenants:

https://www.gov.scot/publications/coronavirus-covid-19-advice-for-private-tenants/

Deposit Security and Inventory

A security deposit will be required when you sign up for one of our properties.

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Tenancy Deposit Schemes (Scotland) Regulation 2011 requires all security deposit to be held by a Tenancy Deposit Scheme (TDS). 

 

We use: My Deposit Scotland 

https://www.mydepositsscotland.co.uk/

Rent is paid monthly in advance and your lease documents will provide you with all the information you need regarding rental payments. 

 

We provide a full Inventory and Schedule of Condition document.  This is an essential document which provides a written and photographic record of the property and it’s contents at the beginning of the tenancy.  It contains details in full on all fixtures, fittings and contents of the property and it will be checked after the tenancy expires. 

Repairs and Maintenance 

If you are a tenant, then please read on for useful tips on how to look after your property including basic checks you should carry out before reporting maintenance issues to your property manager. 

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If you need to get in touch with the emergency maintenance team please call the correct engineers this includes out of hours should you not be able to reach an Agent:​

EMERGENCIES ARE:
Gas Leak
Fire
Flooding
Unsecured Property
 

  • Alistair (electrician and general repairs) on 07767734837

 

  • Craig (gas / boiler repairs) on 07856711988

Some emergencies can be solved onsite by the Tenant

 

Please note that some basic maintenance is expected of tenants and some callouts may be charged to tenants, examples of which are below:

  • Replacing batteries for smoke alarms

  • Losing keys and requiring lock smith

  • Replacing light bulbs 

  • Broken items due to tenants misuse or accidents

  • Repressurising the boiler (if filling loop is available)

  • Blockages in pipes e.g. kitchen sink due to misuse or excessive hair in plug holes

  • Blockages in filters e.g. hairclips or coins in washing machines or vacuum cleaner blockage

  • Damage due to excessive condensation/damp (where property has not been properly heated and ventilated during tenancy)

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Boiler / Heating Check list 

Please ensure you carry out the following checks before reporting the fault or you may be charged for the call out.

 

-Boiler Pressure- 

Your boiler pressure should be between 1 and 2 bar. The pin gauge should be located on the front of the boiler. If it is less than this then you will need to open the filling loop valve (usually a flexible silver pipe) and fill the system until the pin is within this pressure. Always make sure that the filling loop is closed properly after filling.

 

-Power/ Electricity-

Make sure that there is power going to your boiler. Please check the fuse board and that everything is on.

 

-Thermostat /timer- 

Make sure that thermo stat is turned on and the timer set correctly. 

 

-Red light flashing- 

if a red light is flashing on the front of the boiler, please try resetting the boiler, or turning off and back on.

 

-Radiators not heating properly-

If you radiators are not heating properly, cold at the top, hot at the bottom, make sure that the air has been taken out of the system by ‘bleeding’ the radiators. In order to do this you will need a radiator bleed key available from any hardware store. Please take care when turning the valve and have a cloth ready to catch any droplets of water which may escape. Ensure that the heating is switched off and fit the key into the bleed valve and carefully turn it anti clockwise, normally only requires a half turn. The air will start escaping, when water begins to dribble out all the air has been removed so just return bleed valve to previous position. Then switch on you heating and check there are no leaks from the valve. Finally top up the boiler as above if necessary.

 

 

What to do if your fire alarm is beeping 

If the fire alarm is beeping constantly then you may need to change the battery.  The fire alarm should also be tested regularly by pushing and releasing the button.  This is very important for your safety and could save your life in the event of a fire.  Candles are a common cause of fire in residential homes and should never be left unattended.  This article is a prime example of the dangers of candles and not having a working fire alarm 

http://www.theedinburghreporter.co.uk/2014/09/unattended-candle-causes-fire-in-morningside-flat

 

 

What to do if water is leaking through your ceiling from the property above

In the event of a leak from above, you should inform the owner/occupier immediately so they can contact a plumber to fix the problem.  You should also obtain the contact details of the landlord if it is a rented property.  If the issue isn't resolved within and hour or a reasonable amount of time you can also contact Edinburgh Council on 0131 200 2000 to report the problem.  Please always send photos and full details of the issue to your property manager to keep on your file for inventory purposes, and for follow up purposes if the problem persists.

 

 

What to do if you suspect you have a gas leak 

If you smell gas or think that you may have a gas leak somewhere then you should call Transco Gas Emergencies line straight away on 0800 111 999. Open your windows and doors to let air in, make sure all gas appliances are turned off and turn the gas off at the mains if possible. Do not turn lights on or off and avoid using other electrical switches and appliances. Do not smoke, light a match or any other naked flame.  

 

Do not try and investigate the problem or attempt to fix a leak or a faulty appliance

 

National Grid Gas Emergencies (Formally Transco Gas ) – 0800 111 999 (This is a 24 hour emergency line)

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